Hello,

We're sorry that you are having problems logging in. This page was created in order to help you get access to our system. We recommend the latest version of Microsoft Internet Explorer. While other browsers will generally work, some of the more advanced features may not work.

      The VictorianPeriodicals.com Technical Team

Problem: Nothing happens when I click Login.
Answer: Try pressing the enter key instead of clicking on the Login button.
Another Answer: Some browsers don't work so well: try the Login form below.


Please login to access
The Waterloo Directory of
Newspapers and Periodicals
1800-1900

User Id:  
Password:  




** This may be your problem since we have detected that your browser currently does not have cookies enabled.
Problem: The system says I have timed out even though I just logged in.
Answer: Make sure you have Javascript Enabled.
Another Answer: Make sure you have 'cookies enabled'. Sometimes they may be called 'server side cookies' or 'per session cookies'.


Problem: The system says "Unknown UserID or Invalid Password"
Answer: Check your UserID and Password to ensure you are spelling them correctly.
Another Answer: If you don't remember your UserID and Password, we will email them to you, click here.
Another Answer: Is your login for Victorian Periodicals Series 1 or Victorian Periodicals Series 2?

Problem: I cannot see the Login page.
Answer: Are you connected to the internet? Try browsing to Yahoo or the University Of Waterloo.
        If this doesn't work you need to connect to the internet first.

Problem: I've tried everything and I still can't use the system.
Answer: Fill out this error report and one of our technical staff will attempt to help.

Problem: My IP range should be automatically logged in, but it is not.
Answer: Please view this debug page. This will show the IP address you are currently using, and if it is registered in our system.

Email:
Name:
UserID: I have sucessfully used the system before
Subject:

Please describe what error message you are getting (copy and paste the error in the space below):


What is the URL, or Internet Address that you end up at?
http://

What browser are you using? (Microsoft Internet Explorer Version 6.0, Macintosh Safari, Netscape Navigator Ver 4.7, etc)


Comments (please include anything else you feel may help is in resolving this issue):